Shipping Policy
Shipping Policy
Welcome to Naturo Gleen's Shipping Policy. Please read the following information to understand our shipping procedures.
1. Domestic Shipping Only
We currently ship within the United States and do not offer international shipping at this time.
2. Processing Time
a. Standard Processing:
- Orders are processed within 3 business days (excluding holidays and weekends) from the date of purchase.
3. Shipping Time
a. Standard Shipping:
- Shipping within the United States typically takes 4-7 business days. Please note that these are estimated delivery times, and delays may occur due to factors beyond our control.
4. Holiday Shipping
a. Holiday Periods:
- During holidays, shipping may be temporarily suspended. Any changes to our shipping schedule will be communicated on our website.
5. Order Processing and Shipment
a. Careful Processing:
- Before shipping, each order undergoes careful processing and product checks to ensure quality.
b. Tracking Information:
- Customers will receive a tracking number via email once their order has been processed. Tracking information allows customers to monitor the status and estimated delivery date of their package.
6. Stolen Products or Delayed Shipping
a. Stolen Products:
- Naturo Gleen is not responsible for stolen products after delivery has been confirmed.
b. Delayed Shipping:
- If a customer has not received their products within 8 business days of the actual ship date, they should contact the United States Postal Service (USPS) for further assistance.
7. Contact Information
a. Customer Support:
- For any shipping-related inquiries or concerns, please contact our customer support team at customerservice@naturogleen.com.
Please note that Naturo Gleen reserves the right to update or modify this Shipping Policy as needed. Customers are encouraged to review this policy periodically for any changes.